You'll have to request a refund. Here's how: TurboTax CD/Download Refund Request Form. If you don't receive the refund by 4/15/19, you'll have to file an extension.See How do I file an IRS extension (Form 4868) in TurboTax Online?

Question

I bought turbotax premier on a dvd and cannot run it on my computer because OS is too old. How do I switch over to turbotax online without paying another fee???

Forum|Forum|7 years ago
June 3, 2019
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H

HelenaC

Employee

You'll have to request a refund. Here's how: TurboTax CD/Download Refund Request Form.

If you don't receive the refund by 4/15/19, you'll have to file an extension.See How do I file an IRS extension (Form 4868) in TurboTax Online?

I bought turbotax premier on a dvd and cannot run it on my computer because OS is too old. How do I switch over to turbotax online without paying another fee???

1 reply

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