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March 9, 2023
Question

I can’t access my payment option and can’t go forward to next step. Internet connection was good.Why?

  • March 9, 2023
  • 1 reply
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1 reply

March 9, 2023

Please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.

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