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gordy31851
October 13, 2019
Question

I can't get the Federal File by Mail function to work. I just goes in a loop? How do I get in contact with tech support???? WHY IS IT SO HARD TO GET HELP !!!!!!!!?????

  • October 13, 2019
  • 1 reply
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1 reply

DoninGA
DoninGA
Employee
October 13, 2019

See this TurboTax support FAQ for the procedure to print a tax return for mailing when using the online editions - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/01/26258

See this TurboTax support FAQ for the procedure to print a tax return when using the mobile editions - https://ttlc.intuit.com/community/printing/help/how-do-i-print-my-return-in-the-mobile-app/00/27034

 

To access TurboTax support you need to be using the Plus online edition or higher.

See this TurboTax support FAQ for accessing support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/01/25632

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

G
gordy31851Author
October 13, 2019

I figured it out:) Couldn't file a CA State electronic return if I was mailing in the Fed return. Once I put the both to File by Mail things straightened out

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