Question

I can't log into my turbotax debit card account. I can't check my funds, and it says my card number is invalid. But I can log into my turbo tax account. What do I do?

Forum|Forum|5 years ago
January 7, 2021
1 reply
0 views

My card number is invalid, but I used it last year for my tax return. I can't get ahold of a customer representative. And I just want to see of my stimulus check got put on that card. I don't know why it's letting me into my account. But when I try to log in to view my card balance. It doesn't let me.

TurboTax Online

M

MinhT1

If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

Due to unprecedented traffic, you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money and we appreciate your patience.

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