I cannot delete an entry in Capital Asset Sales Worksheet

Forum|Forum|1 year ago
March 25, 2025
1 reply
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I have a line in the Capital Asset Sales Worksheet that I cannot delete no matter what I try. Turbo Tax flags it as an error. I think it is a bug in the program. If I poke at it too much the program crashes.

I need to manually override this entry somehow. It was originally the second entry. I substituted a valid entry in the number two place, but I am still left with a phantom entry in the number nine place that I cannot get rid of.

mglauner

Can you delete the original entry that flowed into the Capital Asset Sales Worksheet?

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If you can provide more details, we'll try to help.

@CAStrecker

CAStreckerAuthor

Hi. I'm not quite sure what else I can tell you. I use the desktop program (and have for many years). It is up to date. The Quick Entry table now has a phantom entry in position 9 for xxx shares XXX with $0.00 proceeds and $0.00 cost, labeled as an E. It was the best workaround I could devise. I don't know whether it will file or cause problems.

I cannot delete this line from the Quick Entry Table or the Sale Results Table. I can delete some of the boxes, but not all, and it produces an error message. If I try too many things, the program crashes. If there is somewhere else to go to delete this, please let me know.

Thanks for your help.

IsabellaG

Employee

I would like to take a deeper look at this. However, I need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:

TurboTax Online:

Sign into your online account.
Locate the Tax Tools on the left-hand side of the screen.
A drop-down will appear. Select Tools
On the pop-up screen, click on “Share my file with agent.”
This will generate a message that a diagnostic file gets sanitized and transmitted to us.
Please provide the Token Number that was generated in the response.

TurboTax Desktop/Download Versions:

Open your return.
Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent” *
This will generate a message that a diagnostic copy will be created. Click on OK and the tax file will be sanitized and transmitted to us.
Please provide the Token Number (including the dash) that was generated in the response.

*(If using a MAC, go to the menu at the top of the screen, select Help, then, “Send Tax File to Agent”)

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