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April 28, 2020
Question

I cannot get my taxes finished I'm on the last three steps. I have tried everything. Keeps telling me to try again.

  • April 28, 2020
  • 1 reply
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1 reply

April 28, 2020

Please try clearing your cookies in your browser and then log back into your TurboTax software.  Many times, this will help clear the issue and allow you to log back in. 

 

Instructions to clear cookies to restart TurboTax 

 

After you do this, try logging out of TurboTax, closing your browser, and then logging back in.  

 

Please comment if this does not help resolve the issue.

 

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