Please log completely out of TurboTax, then try clearing out your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. Please see the following TurboTax FAQs to assist with this: How to clear your cache How do I delete cookies?You can also try using another browser such as Firefox if you're currently using Chrome and vice versa. If you continue to have issues please see the link below to contact one of our TurboTax representatives: What is the TurboTax phone number?

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I cannot get past the let's continue page. It's telling me something went wrong. Reload. Repeat repeat

Forum|Forum|5 years ago
February 21, 2021
1 reply
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TurboTax Deluxe Online

M

MichelleLO

Please log completely out of TurboTax, then try clearing out your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly.

Please see the following TurboTax FAQs to assist with this:

You can also try using another browser such as Firefox if you're currently using Chrome and vice versa.

If you continue to have issues please see the link below to contact one of our TurboTax representatives:

What is the TurboTax phone number?

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