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February 7, 2023
Question

I cannot get past your refund info to sign and file taxes. What can I do?

  • February 7, 2023
  • 1 reply
  • 0 views
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1 reply

AkinaLO
February 7, 2023

If you have TurboTax Online software, please try clearing your cache and deleting your cookies. Also, try refreshing your browser or try using a different browser. 

     

Here are two articles that will show you how to clear your cache and delete cookies.      

How to clear your cache - Community      

How do I delete cookies? - Community      

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