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February 1, 2024
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I cannot import my Fidelity 1099 tax form to my return. What is going on?

  • February 1, 2024
  • 1 reply
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I was filing my form via the Turbotax Online service. I had a tax form that was sent to be by Fidelity Investments but when I tried to import my data to Turbotax, it would not accept it. It told me that I had to insert manually due to a "907" error. I contacted my institution and they told me that there was nothing wrong on my end. I am not sure what is going on but I need help. Can anyone tell me what went wrong? What is "907"? And should I do it manually like it said?

Best answer by CatinaT1

I've not seen anyone else reporting this issue. Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.  Make sure you have ran all updates. 

 

If that doesn't work, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

1 reply

CatinaT1
CatinaT1Answer
February 1, 2024

I've not seen anyone else reporting this issue. Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.  Make sure you have ran all updates. 

 

If that doesn't work, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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GAP88Author
February 1, 2024

I will give that a try.