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January 29, 2024
Question

I chose refund advance. It shows approved. it has me log in to my credit karma account. Then starts over and doesn't give me the option to file.

  • January 29, 2024
  • 1 reply
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CatinaT1
January 29, 2024

Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.  

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January 29, 2024

mine has been doing the same for over a week and I have cleared cache and my history and tried another computer! I have sat on the phone with Turbo and CK and neither are any help!!!

CatinaT1
January 29, 2024

See Offer details and disclosures for the Refund Advance program for more information.  

   

See these resources for more information:  

The IRS' 2024 tax filing season set for January 29 page  

TurboTax Help article When will my refund be deposited into my Credit Karma Money™ account?*   

Credit Karma's What is TurboTax Refund Advance?   

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