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June 3, 2019
Question

I chose to use a different tax service... Can I get a refund for starting the filing process here but not finishing with TurboTax?

  • June 3, 2019
  • 1 reply
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1 reply

Critter
Employee
June 3, 2019

To contact TurboTax customer service/support use their contact website during business hours.  If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent –

https://support.turbotax.intuit.com/contact/