Skip to main content
April 5, 2025
Question

I confirmed my payment nothing is happening. I also did Apple Pay twice because I thought it didn’t go through because nothing happened

  • April 5, 2025
  • 1 reply
  • 0 views
Help I clicked payment confirmation and nothing is happening

1 reply

April 6, 2025

Sometimes you need to clear your cache (that is, remove these temporary files) because a full or corrupted cache can cause problems in TurboTax.  You can try these steps if you are using the online version:

 

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window

Please reach out again if your problem persists.