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chelsea-mahurin
June 4, 2019
Question

I'd like to change from Premier to Deluxe

  • June 4, 2019
  • 1 reply
  • 0 views
After entering all of my information I see that I will not benefit from Premier and would like to change to Deluxe.

1 reply

C
CrystalS2
June 4, 2019
To Downgrade you must Clear & Start Over :
  1. In TurboTax Online, select My Account, then click on Clear & start over.
  2. On the Are you sure you want to clear your return? pop up screen, if you are sure about clearing all your entries and starting over, click Yes.
    Then a new screen confirms you have cleared your entries, click Continue.
  3. A Help us find the right TurboTax product for you screen shows the TurboTax Online products and features.
  4. Select your new TurboTax Online product by clicking the Start for Free button.



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