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February 17, 2020
Question

I declined the Turbo Tax Premier but your charging me. Why?

  • February 17, 2020
  • 1 reply
  • 0 views
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1 reply

VolvoGirl
Employee
February 18, 2020

It shows you are in the Premier version.  It is $70 for Federal and state is an additional 40.  Then if you want the fees deducted from your refund there is a $40 Pay with Refund Service charge.

 

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

 

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

 

How to remove the Pay from your Refund fee

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-pay-with-my-refund-fees-in-turbotax-online-and-change-my-payment-method/00/25880

 

You can try to downgrade to a lower version

https://ttlc.intuit.com/community/downgrading/help/can-i-downgrade-to-a-lower-priced-version-of-turbotax-online/00/25591