Question

I did my sons taxes and my own using same Email .i just did his again this year but cant get to my own

Forum|Forum|6 years ago
March 5, 2020
1 reply
0 views

No text available

TurboTax Deluxe Online

Employee

Uhoh---did you use a different account and user ID? You can use the same email, but each tax return needs its own account and user ID. If you use the same account and user ID for two returns you overwrite the first one and lose it forever.

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**