Skip to main content
January 31, 2025
Question

I did not consent to Max benefits but turns out I paid for it.How can I get a refund?

  • January 31, 2025
  • 2 replies
  • 0 views
No text available

    2 replies

    DoninGA
    Employee
    January 31, 2025

    You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


    See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

    Employee
    January 31, 2025

    No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**