If you cannot get a 1099-R issued for your retirement distributions (please verify with the plan administration) then you will have to create a substitute 1099-R:
Login to your TurboTax Account
In the income section, under Retirement
Select 1099-R”
Select "Change how I enter my form" on the "Let's import your tax info" screen
Select "Type it myself"
Continue through the questions until the "Do any of these situations apply to you?" screen select "I need to file a substitute 1099-R"
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