Question

I do not have last years e file 5 digit pin. My AGI is right but it is rejecting it because I don’t remember the pin. What can I do?

Forum|Forum|4 years ago
March 16, 2022
1 reply
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TurboTax Online

Employee

If it was rejected for AGI—-be aware that many 2020 returns took so long for the IRS to process that your 2020 AGI might not be in the IRS system. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

L

Lazertalon

I had the same problem. My wife and I filed jointly, so we had one combined AGI which I entered for both her and myself. What I needed to do to fix the problem was make her AGI 0, so the combined total was our total AGI.