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April 23, 2025
Question

I don't have the tax tool on my side column to clear and start over my taxes! I am using turbo tax site online

  • April 23, 2025
  • 1 reply
  • 0 views
How do I delete and start over in turbo tax online?!!

1 reply

CatinaT1
April 23, 2025

The options under TOOLS can be blocked behind the left side-bar. Slide the scroll bar next to it. 
 

As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, you can erase your return and start from scratch in TurboTax Online.

  1. Sign in and select a topic to continue your return.
  2. On the next screen, from the left-side menu, select Tax Tools, and then Clear & Start Over (select the menu icon in the upper-left corner if you don't see this menu).
  3. Answer Yes in the pop-up to confirm.
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