Question

I don’t understand why I can’t speak with no one live. I can’t check the status of my refund because it can not be found. I will be getting a lawyer involved because this isn’t pro

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Employee

You can get access to talk to a representative by upgrading to Plus. Live help is not available with the Free Edition without Plus.

Here is how to set up a contact: To contact TurboTax directly, go to this link: https://ttlc.intuit.com/questions/3401489

Or you can ask a specific question on this web site and someone will try to help you.

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