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Best answer by Kat11_2

It appears that you're using the Free Edition, which doesn't include telephone support.  The Community (this forum) is staffed by TurboTax employees, tax pros and volunteers.

You can post your question here and hopefully someone will be able to help you.  If you'd like to obtain telephone support, you can always upgrade to the PLUS Help plus Tools feature and make payment for it.  See instructions below.

https://ttlc.intuit.com/replies/3335307

1 reply

Kat11_2
Kat11_2Answer
Employee
June 5, 2019

It appears that you're using the Free Edition, which doesn't include telephone support.  The Community (this forum) is staffed by TurboTax employees, tax pros and volunteers.

You can post your question here and hopefully someone will be able to help you.  If you'd like to obtain telephone support, you can always upgrade to the PLUS Help plus Tools feature and make payment for it.  See instructions below.

https://ttlc.intuit.com/replies/3335307

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
Kat11_2
Employee
June 5, 2019
Edited after original post.
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***