You could use online software if your OS does not meet the system requirements for the desktop software for 2020. System Requirements for 2020 for a MacMac CD/Download ProductsOperating SystemsmacOS Mojave 10.14 or laterRAM2 GB or more recommendedHard Disk Space1 GB for TurboTaxMonitor1024x768 or higher recommendedInternet Connection1 Mbps modem (Broadband connection highly recommended). Required for product activation, software updates and optional online featuresPrinterAny Macintosh-compatible inkjet or laser printer

Question

I don't want to buy another macbook, but I can not update to OS to run turbotax 2020. Is there a work around?

Forum|Forum|5 years ago
November 14, 2020
2 replies
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TurboTax Live Self Employed

X

xmasbaby0

Employee

You could use online software if your OS does not meet the system requirements for the desktop software for 2020.

System Requirements for 2020 for a Mac

Mac CD/Download Products

Operating Systems

macOS Mojave 10.14 or later

RAM

2 GB or more recommended

Hard Disk Space

1 GB for TurboTax

Monitor

1024x768 or higher recommended

Internet Connection

1 Mbps modem (Broadband connection highly recommended). Required for product activation, software updates and optional online features

Printer

Any Macintosh-compatible inkjet or laser printer

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

P

Peter1x

do I have to pay again for using you on line software? I bought Turbotax deluxe CD

DoninGA

Employee

@Peter1x wrote:

do I have to pay again for using you on line software? I bought Turbotax deluxe CD

If you cannot use the TurboTax software on your personal computer and you have purchased the software from TurboTax, request a refund. The TurboTax desktop editions and the TurboTax online editions are separate programs with different price points.

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

M

Mkveseth

Partition your hard drive and install a newer version of Mac OS on the partition. Then install the 2020 TurboTax on the new partition. OS 10 (Catalina) works.

Hold the option key down at startup to choose with partition you want to use.

macuser_22

Employee

@Mkveseth wrote:

Partition your hard drive and install a newer version of Mac OS on the partition. Then install the 2020 TurboTax on the new partition. OS 10 (Catalina) works.

Hold the option key down at startup to choose with partition you want to use.

Catalina is not necessary. TurboTax will run just fine in Mojave (10.14) but even 10.14 cannot be installed on older Macs which is probably the posters issue

OSX 10.14 requires:

MacBook, early 2015 or newer
MacBook Air, mid 2012 or newer
Mac Mini, late 2012 or newer
MacBook Pro, mid 2012 or newer
iMac, late 2012 or newer
iMac Pro, 2017
Mac Pro, late 2013, and mid 2010 an mid 2012 where equipped with Metal-capable GPU

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**