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2 replies

D
DavidD66
March 31, 2024

For instructions on how to downgrade the version of TuboTax Online that are using see:  How do I switch to a cheaper TurboTax Online product?

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VolvoGirl
VolvoGirl
Employee
March 31, 2024

But In the Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?

https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

 

Or go to the IRS Free File programs

Free File: Do your Federal Taxes for Free | Internal Revenue Service

 

Or if it doesn't let you clear and you haven't paid and filed you could just start a new account.  Online is only good for 1 return per account.  But you can use the same email address for 5 accounts. 

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