Mac CD/Download ProductsOperating SystemsmacOS Mojave 10.14 or laterRAM2 GB or more recommendedHard Disk Space1 GB for TurboTaxMonitor1024x768 or higher recommendedInternet Connection1 Mbps modem (Broadband connection highly recommended). Required for product activation, software updates and optional online featuresPrinterAny Macintosh-compatible inkjet or laser printer

Question

I downloaded the Turbo system for Mac and I am told that I need Mac OS level 10.14. I installed the latest update, and I still have 10.13.6. What am I missing?

Forum|Forum|5 years ago
December 4, 2020
1 reply
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X

xmasbaby0

Employee

Mac CD/Download Products

Operating Systems

macOS Mojave 10.14 or later

RAM

2 GB or more recommended

Hard Disk Space

1 GB for TurboTax

Monitor

1024x768 or higher recommended

Internet Connection

1 Mbps modem (Broadband connection highly recommended). Required for product activation, software updates and optional online features

Printer

Any Macintosh-compatible inkjet or laser printer

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

J

Jimder40

I downloaded the Turbo system for Mac and I am told that I need to upgrade from High Sierra 10.13.6 (current version) to

Mojave 10.14. Apple will not let me upgrade my MacBook pro to Mojave

my license[removed]

(the last digit my not be V but a \

Thanks

O

Opus 17

Employee

Unfortunately, if your Mac is old and cannot update to OS 10.14, you are not able to use TurboTax installed on your computer this year. You can use TurboTax online from any computer with a web browser. You can call customer support and ask to have the purchase price of the CD applied to your online account. Or, you can return the CD where you purchased it. If the vendor will not accept a return, you can return the CD within 60 days to TurboTax using the moneyback guarantee.