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Question

I downloaded Turbo Tax 2020 Deluxe on line. after working with it for a month it now wants an activation code

Forum|Forum|5 years ago
March 3, 2021
5 replies
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TurboTax Premier Online

I had the same issue as well. I put in the activation code again and now it does not ask anymore. Not sure why that happened??

I need a new activation code for my 2019 turbotax software

Employee

@wintruss wrote:

I need a new activation code for my 2019 turbotax software

See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/find-license-code/L4GHDgGpr_US_en_US?uid=l94e1rrt

I have the CD Premier version. Working fine yesterday. This morning when I loaded it had an update and now after the update it wants the activation code again. I have used Turbo for many years and it just seems to be more problematic this year. And I don't like that they do the update but no longer tell you what the details are.

Employee

This is just horrible. I ran out of activation codes last year and they gave me a new set, but I use 2 computers and it becomes a problem for both. It's still broken this year. TT claims they are aware of it and working on it.

@brtrane-aol-com

This Turbo Tax FAQ will provide the activation process.

How to activate Turbo Tax

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Employee

We already activated the product. Turbo Tax loses the activation code upon updates. Not cool. Needs to be fixed. 5 times and you need a new activation code even if all on one computer.

Please contact TurboTax support to look at this issue further.

What is the TurboTax phone number?

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I need to activate product with my activation code.

Employee

@3211948 Do you have the 16 digit License Code? Here are some links...

How to activate the Desktop CD/Download program

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/01/852971

Bank Activation screen in Windows

How do I fix blank screens during activation or in-product purchases in TurboTax Desktop for Windows?

Can't Activate on Mac

Why can’t I activate my TurboTax Mac Desktop product after fixing my internet connection?