Question

I downloaded turbotax 2020 onto my windows 10 computer; but it fails to install. How can I fix this problems? Thank you.

Forum|Forum|5 years ago
January 7, 2021
2 replies
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Employee

Install TurboTax for Windows - https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-windows/01/25934

Troubleshoot install for Windows - https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-on-windows/01/25718

can you be more specific on what failed?

didn't download?

didn't launch?

didn't get the updated from turbo tax?

froze on the activation screen?

bsingle8815Author

TurboTax 2020 successfully downloaded. However, it evidently fails to launch. Specifically, when the TurboTax 2020 Installer comes up and asks, "Do you want to allow this app to make changes to your device (Yes or No)?" I click on the "Yes" button. Then I wait, and wait, and wait, and nothing happens.

I also have an issue with Turbo Tax 2020 failing to launch. I bought it a month ago and downloaded it successfully also including the updates but it continues to fail to launch showing the following screen and stopping. So I cannot use Turbo Tax 2020. Please help.