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February 5, 2022
Question

I downloaded Turbotax Premier today and the step by step process for entering wages from the W2 is not working. What should I do?

  • February 5, 2022
  • 1 reply
  • 0 views
The update button in this section moves me to a blank page

1 reply

DoninGA
Employee
February 5, 2022

If you are using a Windows PC, try this -

Save your tax return and then close TurboTax.

On the TurboTax icon, right click and select Run as Administrator

Start the TurboTax program and see if the problem persists.