I file my federal and nys tax retrn via tt

Forum|Forum|3 years ago
December 19, 2022
1 reply
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When I open the tt file my state info is OK, my federal data is "missing".

I upgraded my computer after filing my return. I should have some 20 years of tt files--I don't see them.

No files were erased when I upgraded.

I do have a pdf of my filed return for 2021, so getting federal 2021 back via tt is not a super necessity, but it would still be "nice" to see it via tt.

X

xmasbaby0

Employee

If you used desktop software downloaded/installed from a CD to your own computer, then the tax files are stored locally on your own hard drive or any backup device you used like a flash drive. They are not stored online. If you cannot recover them due to a hard drive failure, etc. you can get a free transcript from the IRS or for a fee of $43, an actual copy of your tax return.

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/pub/irs-pdf/f4506.pdf

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time daily Monday- Friday

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**