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June 7, 2019
Question

I filed in 2017 using the download version of Turbo Tax, and now the online version doesn't show that I used Turbo Tax. How do I fix this?

  • June 7, 2019
  • 1 reply
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1 reply

DoninGA
Employee
June 7, 2019

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions so the online account has no knowledge of the return filed using the desktop editions.

jmdanielAuthor
June 7, 2019
That’s odd, because prior years returns, which I also used the download version to complete, are showing up in the online information.

Anyway, I’m just trying to find a way to get my 2017 info uploaded.