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December 16, 2020
Question

I filed my 2018 return with turbo tax an I want to know why it’s not on file?

  • December 16, 2020
  • 2 replies
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    2 replies

    DoninGA
    Employee
    December 16, 2020

    You have to sign onto your 2018 online account using the exact same User ID you used to create the online account.

    Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

    Use this TurboTax account recovery website to get a list of all the User ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

    If none of the user ID's received will access your 2018 account, then use the option shown in blue on the account recovery website, "Try something else"

     

    If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

     

    To access your current or prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

    Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

    Employee
    December 16, 2020

    You are probably looking in the wrong place.

     

     You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

     

    Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

     

    Account recovery

    https://myturbotax.intuit.com/account-recovery/

    https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

    Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

     

    https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

    https://ttlc.intuit.com/questions/1901535

    https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

    https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

     

    To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

     

    https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbotax-online

     

     

     

     

     

    SAVE YOUR TAX RETURN !

     

    EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.

    https://ttlc.intuit.com/questions/1900937-why-should-i-save-a-pdf-copy-of-my-return

    https://ttlc.intuit.com/questions/1899779-what-s-the-difference-between-the-tax-data-file-and-the-pdf-file

    https://ttlc.intuit.com/questions/1912466-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-for-windows

    https://ttlc.intuit.com/questions/1912533-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-for-mac•

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**