I filed my return, but TurboTax continues to say that I haven't filed.

Forum|Forum|3 years ago
April 16, 2023
1 reply
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I am using TurboTax Desktop for Windows.
I have filed my taxes through TurboTax, I have received a first email from Intuit saying that my Return Status is in progress, and that the estimated acceptance date was in two days. 45 minutes later I received a second email saying "Your federal tax return was accepted by the IRS".

Now, when I go to the menu "File -> Electronic Filing -> Check Electronic Filing Status" it says "You Haven't E-Filed a Tax Return Yet".

If I try to file again I get the error message "The submission is a duplicate of one that was previously received. Please contact Customer Service", which I did but they were not able to figure anything out.

Is this normal behavior or TurboTax should indicate that the taxes have been filed? How do I make sure they have been filed? How do I make TurboTax acknowledge that the my tax return was indeed filed?

(PS: I live overseas and therefore need to file only the Federal Return, I don't have to file the State Return, which I indicated during the filling of the information.)

DoninGA

Employee

Unfortunately there is an issue with the 2022 desktop software not acknowledging the correct Electronic Filing Status. Since you received the email from TurboTax indicating the IRS has Accepted your tax return then your filing is complete.

DnA8

IN 2022, exactly our issue too, we E-Filed our 1040 from Canada, received the two confirmations.

We had a K-1 (1165) arrive late and want to file an amended return, but because the software doesn't think we filed, no 1040-X is showing up. We can however open one, but would be afraid to e-file (if that is even possible) because TT is showing we have not done the first filing yet. Please advise and TY in Advance

DoninGA

Employee

@DnA8 You can amend the 2022 tax return but it will have to be printed and mailed since the software does not have an e-file confirmation. This is a TurboTax issue.

Before starting to amend the tax return, wait for the tax refund to be received or the taxes due to be paid and processed by the IRS.

The IRS will take up to 20 weeks or longer to process an amended tax return.

With the 2022 TurboTax desktop program started, you will need to continue the 2022 tax return that you filed and need to amend.

Click on Federal Taxes (Personal using Home & Business)

Click on Other Tax Situations

Scroll down to Other Tax Forms

On Amend a return, click the start button