Skip to main content
April 5, 2020
Question

I filed my taxes return. It got rejected. So fixed and went to resubmit. It says e-file null and doesn't go anywhere. Please clarify?

  • April 5, 2020
  • 1 reply
  • 0 views
No text available

1 reply

April 5, 2020

Please try to log out and log back in using a different browser, or clear cookies on your current browser:  

 

Here is a link that will help you to clear cookies on your browser:  Clearing Cookies on my Browser

 

It appears that you have already purchased the LIVE Product.  If that is the case, you can contact a LIVE agent to help you if you continue to have this issue. 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"