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March 28, 2020
Question

I finished the wage/income part but it wont move on to the deductions. It keeps taking me back to login screen. What should I do?

  • March 28, 2020
  • 1 reply
  • 0 views
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1 reply

March 28, 2020

I would suggest you clear cache and cookies on your web browser.  

 

If you are filing with TurboTax online, please follow these steps:

  • Check your internet connection.  Try to log out and sign back in the program. 
  • Clear your cache and sign back into the program.  To clear cache, click here: Cache
  • You may also try a different browser.