Skip to main content
June 1, 2019
Question

I get an error message (error 21453864800) when I try to update Turbo Tax and the screen freezes. Anyone else have that problem and if so, what can I do to fix it?

  • June 1, 2019
  • 2 replies
  • 0 views
No text available

    2 replies

    Employee
    June 1, 2019

    I get the same problem almost every time I have to update TT. Re-starting TT doesnt seem to help. The only answer I found is to do a manual update. See att file.


    June 1, 2019
    I did not get any error message.  Instead, TT froze and I had to terminate and restart.  Upon termination, TT did prompt for saving the return, which is a good thing. After the restart, it works fine.