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March 17, 2025
Question

I get the following error when I try to launch Turbotax for the first time after installing it. "turbotax is already running under another account. Error 70001"

  • March 17, 2025
  • 1 reply
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1 reply

March 20, 2025

When you were installing the software it must have left something running.  Try restarting your computer.  You may also have to restart your internet service.

 

@prashanthsharma 

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March 20, 2025

Turbotax cust support was finally able to resolve the problem. After trying a bunch of other things, forcing a "manual update" of TurboTax fixed it. 

 

You will need to download the update from Intuit website directly and run it.