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April 8, 2025
Question

I get to step 2 ' your refund info' complete this section then get into step 3 ' efile' and once I decline sharing my info with a third party it starts step 2 over again.

  • April 8, 2025
  • 1 reply
  • 0 views
I have completed the review process and it says I'm good to go. I've tried to go through step 2 & 3 6 times under the 'File' section and keep getting kicked back to step 2.

    1 reply

    CatinaT1
    April 8, 2025

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