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March 1, 2025
Question

I got a E mail rejecting 1040 tax return. The problem is code ind-031-04 AGI line i check and numbers were correct. how do we fit it?

  • March 1, 2025
  • 1 reply
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    1 reply

    DoninGA
    Employee
    March 1, 2025

    See this TurboTax support FAQ for the IRS error code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/rejected-tax-return/fix-e-file-reject-ind-031-04-ind-032-04/L0CtzS3FJ_US_en_US

     

    You can also try entering a 0 (zero) for the 2023 AGI and see if the IRS will accept that filing.  The IRS may not have your 2023 AGI in their database.

     

    If all else fails you will have to print and mail the tax return.

    See this TurboTax support FAQ for how to print a tax return for mailing when using the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/print-mail-return-turbotax-online/L5bwuqXGy_US_en_US

    April 16, 2025

    The zero trick worked for me.  Thanks!