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June 3, 2019
Question

I got a email saying my return was rejected but when I sign in the app it says accepted ?

  • June 3, 2019
  • 1 reply
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Employee
June 3, 2019

If you received a rejection from Turbo Tax via email follow these steps.  

Here are links to solutions for the top 10 IRS rejections:

  1. IND-031-04: The AGI or Self-select PIN from last year for the first taxpayer doesn't match IRS records
  2. IND-032-04: The spouse's AGI or Self-select PIN from last year doesn't match IRS records
  3. FW2-502: The name or EIN for an employer on your W-2 doesn't match IRS records
  4. R0000-504-02: The name or Social Security number for a dependent on your return doesn't match IRS records
  5. R0000-500-01: The name or Social Security number for the first taxpayer doesn't match IRS records
  6. R0000-507-01: A dependent on your return has already been claimed (or claimed themselves) on another return
  7. IND-181-01: The Identity Protection PIN (IP PIN) for the first taxpayer on your return is missing
  8. R0000-503-02: The secondary taxpayer's Social Security number and last name don't match IRS records. The IRS receives this information from the Social Security Administration (SSA)
  9. IND-516: If the Primary Taxpayer is claimed as an exemption in the return, then the Primary SSN must not be the same as a Dependent SSN on another return
  10. R0000-902-01: Taxpayer TIN in the Return Header must not be the same as a TIN of a previously accepted electronic return for the return type and tax period indicated in the tax return

You can confirm the status of your return by going to our look up tool.

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Please review the following Turbo Tax FAQ for more information:

https://ttlc.intuit.com/replies/3302275


[Edited 2.18.18|10:08 AM]