Skip to main content
December 25, 2024
Question

I got a letter in the mail from TurboTax saying I need to use a scheduling link to book appointment with a tax expert because there might be a problem with my 2023 return

  • December 25, 2024
  • 1 reply
  • 0 views
I got a letter in the mail from TurboTax said there might be an issue with my tax return and I need to use schedule link to book an appointment with the tax expert but I don't have any schedule and it didn't come in the letter or anything at least somebody help me

    1 reply

    December 25, 2024

    Did you use live help for preparation of your 2023 return? This would likely be the only way Turbotax would know of an error in a return because it's supposed to know nothing about what is in self-prepared returns. 

    contact support to verify

    5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
    https://support.turbotax.intuit.com/contact
    800-446-8848