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April 10, 2025
Question

I got an email that said, "We've found a missing field in your profile" So, how do I find the missing field?

  • April 10, 2025
  • 1 reply
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1 reply

Employee
April 10, 2025

That might just be a marketing email.   Did you already e-file?  Was your return accepted by the IRS?  TT is sending out a lot of marketing emails to get people to file.  Many users have old accounts that trigger those emails.   If you already filed and your return was accepted you can ignore that email.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**