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February 22, 2021
Question

I got an email that says someone attempted to fill out a tax return using my information with a different account. I HAVE NOT started or filed my taxes-that IS FRAUD!!!

  • February 22, 2021
  • 1 reply
  • 0 views
Make sure to let your security team know right away. I called the number and I’m sorry but it should be rapier to inform you that is fraudulent activity

1 reply

Employee
February 26, 2021

@ laurabora118 

I see no one in the community has responded to your posting.

This is mainly a user community forum--not a direct route to TurboTax Support.  

Does this FAQ describe your situation?

 

FAQ:  I received an email about a return with my information being on hold?

https://ttlc.intuit.com/community/security/help/i-received-an-email-about-a-return-with-my-information-being-on-hold/01/26728

 

  If you haven't already talked to someone at TurboTax about this issue, please phone TurboTax Support to discuss this situation.

 

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

 

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Or use this contact form to get a phone number:
https://support.turbotax.intuit.com/contact