Question

I got rejected for my tax return Saying my birthday is incorrect but that's my correct birthdate.

Forum|Forum|7 years ago
June 5, 2019
6 replies
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TurboTax Free Edition Online

M

michellehomebiz

First try this:

Go to the personal info section and erase and re-type your birth date.

Check everyone's birthday in your tax return. Erase, re-type.

This rejection occurs when the date of birth for the first person listed on the return is either incorrect or doesn't match IRS records. It is possible the IRS has made a mistake.

The code and message associated with this rejection varies with the tax form:

F1040-525-02: The date of birth you entered on your tax return does not match what the IRS has in its files for you.

If your date of birth has been entered correctly in TurboTax, then call the Social Security Administration at 1-800-772-1213 to verify that their records are correct. If SSA records are incorrect and have to be updated, it can take up to four weeks to transfer the updated information to the IRS. Wait four weeks, and then re-file the return. If you can't get it corrected, then you will have to file a paper return for this year.

If you have double checked all forms and personal information and everything is correct and they continue to rejected it, your next option will be to mail it. Here is a walk through on how to print and mail your return:

https://ttlc.intuit.com/questions/1944348

S

Saralake10

This will be my 3rd year trying to file with turbo tax, and each time I get all the way through and it states the wrong birthday and gets rejected. I go to the personal info page and change it to the correct birth date and the website doesn't update it when I go and re file to fix it. On file, it say's you guys have the wrong birthday, not me. I have my social, birth certificate and ID. Also, when I go file else where, its correct on their end (so it's not the IRS) and I have reason to believe its on the turbo tax end. Can someone explain to me how to fix it?

C

CarissaM

This would be best handled by calling into Turbo Tax customer support.

You can reach a specialist by clicking here.

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L

lisajuly

had same problem. while on hold with social security i went to 'personal information' on turbotax and saw my birthdate was wrong. fixed it and return went through.

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katie_kat466

lisajuly's post should not be hidden. Could not correct birthdate on Filing page because it kept switching back to the incorrect birth date stored in the Personal Information section. Why are users not alerted there is mismatching information in order to correct the issue?

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JessicaM89

I send my tax return I do a mistake in my daughter’s birthday the social security But in her birthday I do a mistake he birth is he correct now what I have to do

AkinaLO

You can still correct it and resubmit your tax return. Follow the instructions below to fix your return.

How do I fix a rejected return? - Community - TurboTax

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B

Babbe9

My birthday is 05/27/2003

Cass0317

@Babbe9 If you verified that the information you entered into TurboTax exactly matches the Social Security card, and that the birth date is correct and has been entered in MM/DD/YYYY format, your next step is to Contact Social Security By Phone | SSA to verify that the SSA's records are correct. (The IRS gets their information from the SSA.) Correct SSA records will prevent the same rejection next year.

In the meantime, your best option is to file a paper return, as your return will continue to get rejected until the mismatch is fixed at the Social Security Administration. It can take about 4–6 weeks or longer.

"ChristinaCLO New Member"

Please see the TurboTax FAQ below, on how to fix a rejected return:

How do I fix a rejected return?

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smithbelinda1012

Please show me the form to put my Birthday

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smithbelinda1012

Show where to my it right

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SweetieJean

Employee

Enter your birthday in this format in Personal Info: mm/dd/yyyy.

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Colesmc83

I don't understand why my tax return on here keeps getting rejected saying it's the wrong birthday but it is the correct birthday when I file with Jackson Hewitt every year my taxes go through perfectly fine with the same birthday so I don't understand what the problem is with TurboTax

Critter-3

It is not TT that is rejecting the return for the incorrect birthday it is the IRS. And they only look at the birth year, your SS# and the first 4 letters of your last name compared against the SS administration records. Please make sure all are correct and try again. Of course the ID records have been known to get corrupted ... you can contact the SS administration to see what they currently have on file.

What is the exact error code or message you are getting ?