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I got the "ACTION NEEDED! Your Rejected Return Reminder" email, but I dont see any rejection on my dashboard, but "FEDERAL E-FILE ACCEPTED" and "NY STATE E-FILE ACCEPTED"

Forum|Forum|7 years ago
June 6, 2019
1 reply
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The only screen I see in the dashboard (screen right after sign in in TurboTax) is, this

"(my name), your 2017 federal return was accepted!"

I haven't received actual deposit into my bank account, but I don't see anything to fix my rejected return. I also see Return Status: Accepted for both State and the Federal. What should I do?

TurboTax Free Edition Online

Best answer by EdwardK

Many TurboTax e-mails are automated and the timing of when they are sent/received may be incorrect. You may sign in to your TurboTax Online account and re-verify the e-file status is Accepted and not Pending or Rejected. Moreover, you may also verify e-file status and track the status of refund(s) using the following link: Refund Status Support.

E

EdwardKAnswer

Employee

Many TurboTax e-mails are automated and the timing of when they are sent/received may be incorrect. You may sign in to your TurboTax Online account and re-verify the e-file status is Accepted and not Pending or Rejected. Moreover, you may also verify e-file status and track the status of refund(s) using the following link: Refund Status Support.