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Employee
June 4, 2019

TurboTax Advantage Program:

If you signed up for the Advantage program, you should have received an email in August reminding you that you enrolled, and another one in October reminding you to update your credit card information before the charge was incurred on your account. Did TurboTax have the correct email for you?  Check your spam mail if you did not receive the emails.

https://ttlc.intuit.com/questions/1901052-cancelling-or-refunding-your-turbotax-advantage-enrollment-and-order

https://ttlc.intuit.com/questions/1901492-what-s-the-advantage-of-turbotax-advantage

https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-info-in-my-turbotax-advantage-account


To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available Monday-Friday from 5 a.m. to 5 p.m. Pacific time.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
February 22, 2021

YOU GUYS ARE SUCH A JOKE! YOU CHARGED MY CREDIT CARD WITHOUT AUTHORIZATION!

I FILLED YOUR REQUEST A REFUND FORM, BUT STILL NO RESPONSE!

I WILL DISPUTE YOUR CHARGE ON MY CARD IF YOU DONT RESPOND!

 

STOP DECEIVING PEOPLE! THIS AINT NICE!

DoninGA
Employee
February 22, 2021

@coskun12   You need to contact TurboTax support for any Billing Issues.  No one on this user community forum can assist with billing.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)