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April 25, 2021
Question

I had an issue with my filing and reported it to customer support. I received the reply yesterday to come back here. The email heading on the reply has INV - 14139.

  • April 25, 2021
  • 1 reply
  • 0 views
The email mentioned that I will be provided either a free voucher or a free download so I can start the taxes from the beginning. And scratch what I had started

1 reply

KathrynG3
April 25, 2021

We'd love to help you complete your tax return, but need more information. Can you please clarify your question? We do not issue downloads.

 

Assuming you are eligible, to receive a free download, call TurboTax at (800) 446 - 8848. For more information about ways to contact TurboTax, see: What is the TurboTax phone number?