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July 2, 2019
Question

I had over 200 dollars withdrawn from my checking account recently and I do not understand why or where I authorized this.

  • July 2, 2019
  • 1 reply
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1 reply

VolvoGirl
Employee
July 2, 2019

Were the fees supposed to come out of your refund?

Sounds like the IRS is taking too long to send your refund or reduced it.  See What if the IRS reduces your refund or delays it.

https://ttlc.intuit.com/questions/2552376-what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees  

 

Then when the IRS does send your refund they won't take the fees out again.

 

And, Why you got charged,

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

 

You should have received about 4 emails asking for the fees.  If you don't pay they will debit your account.  You had to agree to it.

VolvoGirl
Employee
July 2, 2019

Also it looks like you used the Premier version and added the Live expert help feature for a higher cost $169.99.  Then state is a separate 44.99.