Question

I had to mail in my tax returns per TurboTax's request. All I get is "information doesn't match." But it does. Everything is correct. What is the support ph. number?

Forum|Forum|4 years ago
May 21, 2022
1 reply
0 views

What is the TurboTax support phone number? It is not listed here on the site.

TurboTax Live Deluxe Online

The IRS is WAY behind on processing paper returns; assume 6-9 months from the time you mailed it. Plenty of articles on the internet about how woefully behind the IRS is.]

https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue#collapseCollapsible1639064526818

G

gitw629766Author

Thank you. But it was just rejected once again. AGI numbers don't match (?)

X

xmasbaby0

Employee

@gitw629766 In your post above you said that you mailed your return and now you are saying you tried to e-file. What are you trying to do? If you mailed it then it has been filed and you do not need to file again. Mailed returns do take longer to be processed. When the IRS opens your envelope they will enter your return into the system and then you can track your refund on the IRS refund site.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**