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April 4, 2023
Question

I have 2 license installed on one pc, but only get one state, why

  • April 4, 2023
  • 1 reply
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1 reply

April 4, 2023

@ziqilin-yahoo-co 

 

May I ask what two TurboTax products did you install?

 

The IRS only allows 5 e-files from the same computer, email address, or IP address regardless of how many copies of TurboTax you buy. If a state return is included for free, you will only receive that one free state return.

 

May I ask do you have another computer where you can install one of those TurboTax products on?

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April 4, 2023

deluxe and premium

Employee
April 4, 2023

To help get you connected to the right person for assistance, please visit the link below for information on how to contact Customer Support.

 

How do I contact TurboTax? - Intuit

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