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March 22, 2021
Question

I have a document to review to file my taxes, and the page glitches out every time I open it. How do I get someone to fix this on the backend so I can file?

  • March 22, 2021
  • 1 reply
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1 reply

AkinaLO
March 26, 2021

Please try refreshing your screen, then try clearing your browser's cache. Then log out and log back into TurboTax. You can also try using a different browser. If that doesn't work, please contact us and we will be happy to continue to help you.

   

The following help article will show you how to clear your cache and delete your cookies.        

This link will show you how to delete your cookies.    

   

This link will help you clear your cache.       

How to clear your cache - Community      

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