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April 3, 2020
Question

I have a problem entering my address

  • April 3, 2020
  • 1 reply
  • 0 views
Says there’s a snag or whatever and won’t let me continue and my address is correct

1 reply

April 3, 2020

If you are using TurboTax online edition, I would suggest you clear cache and cookies on your web browser.  Here are the steps: 

  • Check your internet connection.  Try to log out and sign back in the program. 
  • Clear your cache and sign back into the program.  To clear cache, click here: Cache
  • You may also try a different browser.
  • And try again

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